The Ritz-Carlton is the premier luxury hospitality brand in the world. Their use of social media is no less exceptional than their hotels.

The Ritz-Carlton deploys high-quality, engaging content across numerous global social media channels in order to better connect with current and prospective guests.


  • HIGHLIGHTS507% increase in engagement rate after switching to Cortex
  • FURTHER INFORMATIONIn addition to the massive improvement on Instagram, The Ritz-Carlton also maintains organic engagement rates on Facebook, Twitter, and Pinterest that are significantly higher than their industry average.